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Friday, July 13 • 8:00am - 5:00pm
KMKS105. Change Management and Change Implementation in the Knowledge Domain

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PRICE: $495.00 Member/ $495.00 Student Member/ $595.00 Non-Member

This course provides information professionals with a set of tools and an essential knowledge-sharing perspective for implementing change in their organizations. Since 60% of all large-scale implementations fail to meet all of their objectives and fully 80% of those failures are due to change management issues, it is imperative that information professionals involved in any new initiatives learn change management and change implementation skills. Having a strategy, developing good plans, and managing the drive to implement are no longer enough to ensure success. Change management focuses on the “human” side of implementation, working with those interpersonal skills that result in success in any operational activity. Especially applicable for the knowledge management and knowledge services (KM/KS) practitioner, change management supports the development and implementation of any knowledge-sharing system, each of which, notably, always involves people and change. This course concentrates on change management as a critical implementation skill, with attendees learning the necessary links between how personal interactions impact and enable the application of a knowledge strategy that leads to the knowledge culture.

Guy St. Clair, Columbia University; Dale Stanley, Gilead Sciences

Friday July 13, 2012 8:00am - 5:00pm CDT
Convention Center, Room E260

Attendees (1)